Claims Process

Insurance Claims Made Simple

At Wayne Motors Auto Body, we make the process stress-free. Here's how we help you get your vehicle back on the road:          


Step 1: Report the Accident        

Contact your insurance company to report the accident. They'll assign you a claim number - keep this handy for all communications.        

Step 2: Contact Our Shop      

Call or visit Wayne Motors Auto Body. We'll guide you through the next steps and schedule a time to inspect your vehicle.       

Step 3: Vehicle Inspection        

Our certified technicians perform a detailed inspection to assess visible and hidden damage.    

Step 4: Estimate Preparation        

We prepare a professional repair estimate using industry-standard software accepted by most insurance companies.         

Step 5: Insurance Review & Approval        

We send the estimate directly to your insurance adjuster and work with them to approve repairs quickly.          

Step 6: Parts Ordering       

Once approved, we order all necessary OEM or quality replacement parts to restore your vehicle to pre-accident condition.          

Step 7: Body & Structural Repairs        

Our technicians perform all structural and body repairs using state-of-the-art equipment and manufacturer specifications.       

Step 8: Paint & Finish       

Your vehicle is refinished in our paint booth, color-matched and polished to perfection.     

Step 9: Quality Inspection & Detailing     

Before you get your keys back, we perform a multi-point quality inspection and complimentary cleaning.    

Step 10: Pick-Up & Final Paperwork       

We'll walk you through the final paperwork, warranty details, and help you with any remaining insurance documentation.

      

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